Aberdeen, sct Bank

Very helpful

Worst Bank of Scotland, I'm a student at University of Aberdeen, so i tried to open a account with their bank but even after attempting too many times , I'm still unavail ... more

Fantastic

Jack is an asset to the bank he is extremely helpful, he always has a welcoming smile. (Albyn Place branch).

The staff as always helpful. Good social distance in place

Extremely lomg waiting time to access counter

Can't get into the app to do a bank transfer so go into the branch and they won't do it because the first and last name were initials not names and I'm 100 percent sure I ... more

I had misplaced both my cards ,my ready cash & my Virgin money account card, I received both my cards but no sign of my pin,s for 9 days and when my PIN numbers did arriv ... more

Would have given 0 stars if possible as this branch is terrible. So infuriating its the only one we have here because its a disgrace. Currently only open 3 days a week fr ... more

Been a Barclays customer for over 30 years but I must say the service is rapidly going down hill, especially the Aberdeen branch. Went in today to transfer money from one ... more

Just a terrible bank. Not open on Saturdays, so you have to book time off work to go in. When you do go in, there are only two kiosks open at any time, if that. So you st ... more

Terrible bank, even their own complaints department lie to you on the phone (nothing against local branch but the company in general is disgraceful)

What they call customer service is a bunch of 'sorry's and 'I can't help you's. Don't go there if you value your time.

Dont understand the point of this branch. Cant transfer money, pay into my account. Seems I can only withdraw. BoS has just declared it is closing branches, one of whi ... more

Have never had a worse experience with a high street bank branch. Clueless customer service agent acting as a go-between for the manager. Conducting business in the waiti ... more