West Bromwich, eng Bank

Very amenable.

Rubbish bank

Very abrupt staff member, not helpful, first time going into store since they changed it, should of explained how and what we should do, was made to feel like a fool! Wil ... more

Terrible service - I booked an hour appointment which upon arrival was told that the advisor was with another client. I left when 50 minutes went by and still was waiting ... more

Went into branch at 12.30 last Saturday not realising it closed at 1pm. When we arrived the security guard was really friendly and advised us where to wait. There were se ... more

Went here to do a relatively quick transaction, however the queue was very big for a Saturday morning. Some people in there struggle with basic banking and the staff have ... more

So slow

Shocking customer service and clear lack of training and knowledge at this branch. Went into the branch multiple times to reopen a help to buy ISA, to be told its not pos ... more