Sunderland, eng Financial Services

As a client of Abacus Jack, I was delighted from the start. Andy is a true professional and has the backing of years of experience. His knowledge of accounting practic ... more

Positive: Professionalism, Quality, Responsiveness, Value

Positive: Professionalism, Quality

Had money changed over to polish zlotys and after a lot of research I found these had the best conversion rates. The lasses are absolutely lovely in there offering cuppas ... more

Excellent as always, highly recommend

Fabulous staff and wonderful service

Very professional accountants would highly recommend this company for all your tax and business advice

Great staff and very good customer service

Excellent service across all areas-professional, timely and accessible. Very happy to recommend.

Excellent outcome, fair pricing for her expertise and will definetly use again!

Lorraine's advice is invaluable. As a new business I didn't have a clue where to start. Straight forward and sound advice and support put me on the right track, and reduc ... more

Used this company for years, excellent service from all members of staff, I would recommend without hesitation.

Positive: Professionalism, Quality, Responsiveness, Value

Positive: Professionalism, Quality, Responsiveness, Value

Very helpful , explains everything to you.

First time i have used an accountant. I used to have all the headache of doing self assessment! I received an excellent service from Demi-Leigh and the friendly staff. ... more

Positive: Professionalism

Very professional and reliable accountant

Great accountants. Used them for the past 5+ years. The service I have received has always been excellent and their fees affordable. They have always been personable, ef ... more

I have been using Waite Accountants for over 4 years and continue to be impressed by their professionalism and personalised service, especially during difficult times. Th ... more

Fantastic customer service from a 'Will' ( and the lovely counter lady!) I am not very good with technology, takes me a little bit to get hang of things, this nice gentle ... more

What can I say, apart from I highly appreciate the help given to me by the two ladies that where working in store on 23rd/11/2021, I had booked a room in a hotel well ren ... more

Couldn't have been more helpful when we went to open an account for our Ukrainian refugee guest.

I recently had my current account cards rejected at the local post office. After attempting to use them in an ATM, and achieving the same result, I visited the Washington ... more

Why have the times been reduced to 2pm (3pm on a Tuesday) when it used to be open until 5pm. Also now closed on Saturday!! I appreciate there are issues with COVID, but s ... more

Excellent help from professional staff regarding issues with my debit card.

Noghtmare

Great service

Quick and simple with friendly staff on hand to help with your needs if neccessary

Excellent friendly staff nothing is too much or too little they are wonderful people who are a credit to Barclays well done

Having just moved to Accountability earlier this year I cannot praise them highly enough, and in particular Steve. As well as answering queries rapidly (rare these days), ... more

Sorted it all out

Very helpful staff and nice and friendly got a good rate for my holiday here comes the sun

Staff always friendly & helpful.

Would give 0 stars if I could. Very poor customer service.

Absolutely lovely staff.. the 2 ladies I spoke to today were really understanding.i was a bit embarrassed going in but honestly couldn't have asked for a more helpful la ... more

The staff are lovely and so helpfully, always just a ask away.

Perfect staff

Dreadful service via the phone you get put on an online service with no option to speak to anyone they obviously don't want to speak to you.

Helpful, pleasant staff always there with a smile as you enter the branch.

Frustrating. Everything is 'approved' they'll access bank statements and ask for this that and the other to then tell you sorry we arent proceeding. Seems like they just ... more

John has dealt with my accounts for the past 4 years and they've always been processed very quickly. Good advice given. Very professional. I will continue to work with Jo ... more

Positive: Professionalism, Quality, Value

I'm transferring all my funds Andy family's funds to another bank a family member is disabled non verbal, I've been trying to get her a bank card since 23 June it arrived ... more

A brilliant personable and honest guy. Highly recommend

Worst bank in town. Incredibly rude staff. Bank elsewhere

Over the course of several days, I came to this bank to open an account with it, and every day a new employee comes and asks me for other papers, and today I decided not ... more

Better stick to your current provider

We employed this company to carry out our financial affairs, pay our tax and other such matters. I have found the whole experience extremely difficult as they would ofte ... more