Southend-on-Sea, eng Banking Services

29min past three in afternoon, and staff still happy to help with a query. First class service!!

Great service! A professional team backed up by quick and easy systems. Having moved funds across North America, the UK, and the EU Capex are my go to forex provider

A really great experience! And thanks a looooot for the lady to there running out and catching me for returning my lost ID. Appreciate a lot!!!

Very helpful

Disinterested service and often not there (handwritten note in the window "back in 15 minutes"/"back by 15.00") had to visit twice (and wait 15 minutes) on one afternoon.

Poorly organized with managers trying to defend the indefensible. There are about 10 ATM's constantly watched over by 2 or 3 staff, another member of staff who says "hell ... more

Can not fault this branch. Very helpful and professional

Have visited twice. First time was a long and very slow queue. Was in the branch for 45 mins! Second time no one was there so in and out inside 10 mins. Pot luck...

never open get a bank account else were

Has been a good bank for many years but be aware this branch on Leigh Broadway is CLOSING this month SEPTEMBER 2022 in case anyone isn't aware.

This branch is outstanding. I came to close my mother's bank account after she had passed away, they treated me so kindly. one lady even hugged me. It pays nothing to be ... more

Make sure you allow for a delay in your schedule. Paying in machine out of order again. The bank appears to be fearful of cash and of providing any kind of meaningful ser ... more

Understaffed, always a long queue, branch can obviously afford a refurbishment of the place but are unable to pay workers to be in on Saturdays

Terrible. Banks are purposely making branches inconvenient, short staffed in a bid to push its customers to digital banking. When branches close they all cite low demand. ... more

The wait was rather long, however once sat down the man (Lee) who dealt with me was very polite and really helpful! Thank you

Worst bank ever 4 years with HSBC No one care and scams from bank and lies Service -

No respect to disabled people Wow money still pending and still constantly making up rubbish to release my money. When we said we need my money to clear to buy disability ... more

Terrible and nearest to canvey shocking attitude as well but cant even express the stress they have caused me never in my life will deal here again after I have finally f ... more