Barclays Bank

Terrible. Banks are purposely making branches inconvenient, short staffed in a bid to push its customers to digital banking. When branches close they all cite low demand. Who is surprised if they make branches like this.
May 1st, 2023

Why can't the machines take coins as well as notes (like the coinstar machines you get in supermarkets) and then the money could be counted automatically and put into my account. if they did I would not have to queue up every time and frustrate the people behind me.
Nov 6th, 2022

I don't often use any branch, but the staff here were terrific; especially Jackie. Helped resolve a difficult query. The branch management should be proud of their team and The Bank needs to recognise the importance of human interaction.
Jul 7th, 2022

I was advised to go in branch as the service I required wasn't available online or over the phone. Awful customer service (although greeters were very nice), longest waits of any bank I've been into ever. I was met with arrogance and sarcasm from staff, absolutely unacceptable level of service offered, after waiting 40 minutes for a photocopy I was told it couldn't be done and I'd need to come back, I'm glad this isn't my main bank, I will be looking to move my mortgage at the soonest opportunity based on this experience and will never use barclays services again.
Jun 9th, 2022

The queueing isn't fun but you get organised to do your banking quite quickly and efficiently
Jul 9th, 2021