RUGBY, eng Banking Services

Absolute blatant rip off when you go back to change euros back to pounds, they give you a good exchange rate when you buy euros with pounds but the other way round they i ... more

Very rude customer service, I phoned them to ask if someone could join them from Coventry and the lady on the phone was extremely rude I never see in my life , called on ... more

The advisor that I spoke with this morning was extremely pleasant, efficient and professional: phoning back, for example, to explain how my account had been unfrozen etc, ... more

Went in this morning, very helpful and friendly service by Shannon on the counter. Lovely branch

Straight forward simple transaction. A small fee but worth it.

Friendly and helpful.

My recent visit today to the rugby branch was to change my Title Staff are very blunt no smile and extremely dismissive I then spoke to the manager and had the exact same ... more

Long wait they dont even have deposit point just withdrawal

Worst managed bank ever seen, leave someone more capable to run the Rugby branch please!!!!

Says opens until 6 on website but is only open until 4. The worker at Tesco said the times are wrong on website.