Royal Leamington Spa, eng Banking Services

Was looking for a trust account for my late mothers will and found it hard work, Simpsons and in particular Lisa Simpson took the hard work out, she was very helpful and ... more

I managed to shut myself out of my online banking , called into the branch and was all sorted in about 10 mins, second time I've locked myself out of online banking and t ... more

Great exchange rates and excellent service

Very smooth experience for opening a salary account.

Called today to discuss why a cash ISA hadnt moved after maturity. Spoke to Sophie who answered the phone quickly and was instantly helpful and gave us all of the informa ... more

Great.

Very fast and friendly.

The staff were friendly and helpful.

Very bad customer service today, I was told Western Union is not a priority like other customers. The man wearing NFL jumper with glasses was very rude. Waited for almost ... more

Very bad experience, very poor service, I tried to transfer money online, unsuccessful, asked me to call, waited for almost 40 minutes and finally someone answered the ph ... more

What a shambles this branch is! Lovely young chap on the front desk dealing with as much as he could, Not enough staff in the branch and a severe lack of systems and proc ... more

Very good.

Id like to give it no stars