Lloyds Bank

Very bad experience, very poor service, I tried to transfer money online, unsuccessful, asked me to call, waited for almost 40 minutes and finally someone answered the phone, asked me a dozen questions about my personal information, and finally failed Didn't let me transfer successfully, asked me to go to the branch to re-confirm my identity, even if I showed my driving license, I had to go home and bring my passport to the bank, this transfer took me two days, previous experience Not good, this time I finally decided to give up and find another reliable bank.
Apr 19th, 2023

Lloyds Bank, Leamington Spa are totally incompetent and liars. I set up an Executors Account with my sisters and Lloyds Bank didnt set it up properly. The funds from the house sale went through yesterday and low and behold they couldnt be transferred on! All because they didnt do their due diligence and didnt photocopy the Certificate of Probate. The person responsible lied to my face this afternoon and stated that my sister hadnt been into the bank the day before. She also claimed that she hadnt seen the Certificate of Probate before! All lies because I met with this person twice and she photocopied my documents twice and lost them! The manager who didnt give me her name and looks about 12 years old talked down to me and told me off! She didnt take me and my family off into her office and was rude. She doesnt care and Lloyds in Leamington Spa are so unprofessional!
Jan 21st, 2023

Worst bank in England fullstop
Dec 30th, 2022

The worst banking experience! Bank anywhere else. This place is an absolute joke and their staff is untrained and unhelpful!
Dec 13th, 2022

Always helpful and quick service
Sep 10th, 2022