Poole, eng Insurance

Phenomenal customer service - professional, knowledgeable and a real willingness to assist. Having gotten nowhere after chasing for weeks with my existing Home Contents I ... more

I was introduced to Matt and Haven few years ago, they have managed my personal products perfectly for some time now. In recent months I have also added new business rela ... more

A-Plan insurance staff who work in the poole, Dorset, branch are brilliant, aspecially Thomas Houlding, who finds good insurance deals for you.

Outstanding. Friendly team that will work hard to find the insurance you need!

Excellent prompt service. All the communication that I've had with this company has been excellent. They've explained everything to me in detail and I've completely under ... more

Quick and accurate with an 'on the same team' kind of attitude.. Recommended..

Jodie is fantastic always gives you the exact truth about premiums and the best cover for you even if that means she tells you to keep what you've already got in place

As a family we found it very difficult to come to terms with our father no longer being safe in his home, and due to family circumstances reluctantly we had no other opti ... more

Very knowledgeable and great to have such good personal service.

David Stuart was so professional very friendly and understanding I would give 10 stars if I could thank you very much

Very polite and helpful. well mannered. It's so nice to be able to pop Into the office to talk to someone rather than on the phone and kept waiting on the phone . Keep up ... more

Sam was delight to talk to. He went through everything and would explain things again if i didn't understand it. Had a few laughs too which was great. Thank you Sam

Brilliant

Good honest service

Positive: Professionalism, Responsiveness

Terrible Service, avoid at all cost. They appear good while taking your money until you make a claim. Avoid if humanly possible.

Awful. The advisor failed completely - dealing with a simple claim, and the advisor just changes their mind in asking for another fraudulent premium. Contact the Financia ... more

I am a new Freedom Worldwide policy holder. Freedom Health has provided me with the absolute best insurance support experience I have had in my lifetime. Lynne, in policy ... more

Although it takes a while to get things done, when they are done, they are done very well! My tumble dryer stopped getting hot, 2 engineers visits to deem it unfix able b ... more