Gateshead, eng Courier Service

Never entered

Great people to work with

Very efficient

Great service from NEPS. Collected a large, heavy parcel for me from Reading on the agreed day and time.

Jokers

Arrived at wrong address, sent driver 2 miles up the road, went and waited with customers, waited 2 hrs and complete no show, no communication, no responses to emails, ca ... more

Critical: Professionalism, Quality, Responsiveness, Value

Painful. That's all I can say

Second time a parcel has been left here which wasn't mine, tried ringing the Gateshead depot and got such an obnoxious man that "couldn't" (or wouldn't) help The parcel c ... more

The worst company I have seen in my life Without unplanned and irregular coordination.People's time is worthless to them and I am still waiting to receive my passport

Still waiting for a delivery that's days overdue. It's apparently been at the depot for the last week. I went to the depot yesterday and they couldn't find it. 'The dri ... more