Aylesbury, eng Bank

Excellent customer service at the bank! Kateryna and Vanancy were incredibly helpful and friendly, answering all my questions and providing great assistance. I appreciate ... more

I had an issue depositing money into my account today. Laura helped me sort it out, thank you laura. I'm very grateful, perfect customer service. Aylesbury branch

Awful loyalty for a long-standing customer of over 30 years. Shame on you TSB. Thank you bank staff - always helpful.

Definitely more convenient than driving into town & paying for parking BUT very often there's only One member of staff and on most occasions I've queued up for a minimum ... more

Waited nearly 1.5 hours to see somebody. Clearly under staffed. Service however was helpful once we finally got to talk to someone.

6 weeks for an appointment to open account in branch. In the meantime changed rates by half. Deliberately forcing people to open accounts on line, then say nobody is usin ... more

The worse customer service experience ever. Poorly trained staff as different staff were provided conflicting advise. Bad tempered that in the end one had to apologise fo ... more