Wales Aged Care

My father was until his recent death a resident of this home for 9 months. I cannot fault the care he received during this time. The home has a lovely warm and homely atm ... more

Ann Grant, my husband Michael (Mickey) Heath's sister, lives in Trenewydd and we lives in Noosa, Queensland, Australia. We visited her in June this year and were so happy ... more

My father in law is now tesident at Maes y Wennol and is very happy there. The staff are amazing, so kind and helpful. Its place in Wales' top 10 care homes is totally ju ... more

An excellent care home with friendly, caring and wonderful staff. Very welcoming and understanding. Would highly recommend it.

Beautiful place. So happy family member is there for the care he gets.

I have worked at hafod for 18 years and hafod will always be my place of work as the care staff are like my family and the residents are like my parents the care and supp ... more

This is by far the best care company that I have Eva worked for the staff are lovely and also management

All the staff are caring and think of their customers. I chose them as they give excellent care. Definitely use them again.

Wonderful, a real welcome

Couldn't ask for better carers, any problems are always resolved, the staff are always lovely and friendly

Staff are brilliant and take excellent are of my mother who resides there

Very poor care for elderly people, the staff is verbally aggressive.

They have taken care of my Mum-in-Law for several years and have been amazing. Sadly, they have had to withdraw their services due to a shortage of carers, recruitment is ... more

Best company i have ever seen. Helpful staff and employer. Great leader.

My father has recently moved into Bryn Edwyn Hall, the staff have been wonderful with him, and made me and my brother feel totally satisfied, that he is being well looked ... more

Excellent care home with very professional and caring staff. My parent is very pleased with everything there.

Well run and happy place always something to do for residents.

Lovely caring staff looking after our mother

Great customer service, just make a phone call explain the fault, then you get an engineer calling giving you a date to call, great service love it, wish everything can ... more

If I could give Jan and her team 10 then I would. The care and dedication they show is absolutely amazing.

Excellent service and kitchen staff happy and helpful, great food

Ignored my grandmothers health plan. Absolute disgrace. Dont use!

Started 2 years ago, came for experience for a master's degree, and haven't left. Have offered a lot of training opportunities.

I've worked with these guys for roughly 4 years. Happy with the service and as any other bussiness where we deal with people directly there's a trial and error and things ... more

Negligence of times arranged, pass the blame on everyone else other than poor attention from some carers as to hygiene, and management have no care at all about the situa ... more

Been working with them through an agency. Lovely carers and care coordinator.

Friendly welcome

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