West End, eng Boutique

This review is not for the members club but for the cigar shop downstairs that is open to everyone. What a beautiful and professional cigar shop. Definitely one of the be ... more

Truly awful customer service from Pearl. After a phone call which needed a simple answer, I was asked to text their number (I did). It took over a week to respond to a si ... more

Staff was so rude! We went in shopping for key rings, there wasn't a huge collection in store, which is fair enough. But the attitude shop assistant had was just terrible ... more

I did not have a good experience here. Tried to return something I purchased and the staff was rude and inconsiderate. Won't be recommending this store.

Unprofessional staff and rude door staff

Excellent staff and service