Southend-on-Sea, eng Insurance

Excellent customer service.

awesome service , i never use anyone else

Dealt with Primo for multi vehicle insurance for about 5 years now, ALL of the staff are polite, friendly and extremely helpful and efficient and only a phone call away.

Quick and efficient customer service when I had accidentally damaged my handset and smooth transition to insuring my replacement. The loyalty discount was amazing, Ive ne ... more

Swift and efficient, good value

Five star service. Email reply with in 1hr of receipt with wonderful help. Can't recommend enough.

Penny was so helpful, gave my great andvice and told me all the benefits of Vitality Health and why it was better for me than Bupa. Because of that I have upped my steps ... more

Positive: Professionalism

Friendly, reliable

After hours of research I was relieved to have found Coversure Southend. Lee and Natalie were very responsive and knowledgeable throughout the entire process. Their appro ... more

Critical: Professionalism, Quality

over 20 years of great insurance service at competitive prices

Have been insured by this company for years. Very helpful and polite. Would recommend for boat insurance

I recently had a incident in Egypt where I had to make a claim against my insurance company dive master insurance. From day one in submitting the claim they were there fo ... more

Thank you very much, Billy. I really appreciate the speed of this process and all communication. Communication was clear, the process was very smooth and easy to navigate ... more

Great service !!!

Good deals. Tailor made insurance. Thanks again

Excellent

Great company to deal with friendly staff, amendment to policy was carried out after making an error, there were no admin fees and communication was great. The only sligh ... more

Where I (used to) work

Sadly they will not informing customer when policy has been cancelled, so you might be under impresion you have insurance , but actually not.I have 2 more policies tat wi ... more

Bought this insurance for our daughters wedding. Had to claim due to covid. Were now nearly a year after trying to claim and they havent paid out. They try everything to ... more

Took out a policy for my trip to Iceland, they lost my bags and were so so helpful!

Can't get hold of them through phone calls or email. Been over two months and can only get generic response that they will deal with the claim. Nothing else has happened

The worst company . I submitted a claim as I as very ill and couldn't go on holiday and they refused to pay out and on their response they got my illness wrong and they k ... more

Dreadful service have unpaid claims for over year for a medical claim that I made in 2020. Call centre never answer their phone and email responses are extremely slow wit ... more