Preston, eng Bank

Great bank which is very technologically oriented like myself; you can actually deposit money in the cash machine outside which is perfect for me! Much better than HSBC

Organised

I just want to say how excellent the service was that we received when we recently visited. We originally had problems at Preston Barclays but Roger at this Chorley branc ... more

First class service nice surroundings with friendly staff too

Counter upstairs. Separate machines for paying in cash and cheques

I went in to virgin money preston I had a problem about my mums late account n Richard was very helpful for me he helped me sort out my problem and was so helpful with m ... more

Paul the manager was brilliant

Great staff POOR OPENING HOURS !!

Went in there trying to open up a joint account and they said they took a photo copy of our IDs and said they would open the account. Now 1 week later and I called them ... more

Unfreez my account they took weeks and still not sorted one of the worst bank avoid if u can

Very rude. Everytime I go in they hover around me like Im up to no good and they start to whisper to each other about me. All I simply do is go in now and again to put mo ... more

Disappointed again. Called at the bank yesterday to find it was closed again even though people were actively working in there. Sign on door advised to come back again to ... more

Not enough staff to assist, automated machines don't always accept deposits. Too long spent waiting on simple transactions

If u have problems with bank you not getting your own money back from Lloyds avoid Lloyds bank at all cost .

still not received my bank card after 1 month contacted 2week ago on their app still not received ,poor customer service

Went in to the bank for the simple matter of getting a bank statement printed off. Waited more then 20 minutes to be seen

Very uncomfortable experience and patronising customer service The customer advisor made me feel like Im stupid when I asked him to repeat the questions he asked. No prop ... more