Barclays Bank

Not enough staff to assist, automated machines don't always accept deposits. Too long spent waiting on simple transactions
Mar 2nd, 2023

Not helpful. Arrogant. Was treated badly. Horrible attitude.
Feb 21st, 2023

Banked with Barclays for over 20 years but recently service has been very poor. Final straw was when I went into my Preston branch to open a child's savings account with my child. Was told you can't open accounts in branch only on video chat via the app. The Bank was empty and she wouldn't even offer to book an appointment. It was video chat or no account! What's the point of a branch if you can't even open an account! Went to Halifax and arranged an appointment in branch with them, so much simpler and far more polite.
Oct 14th, 2022

As a business customer don't bother. Shut all branches in the locality and the business counter only open until 2pm. If you need to speak to someone call 0330...... and wait for over an hour to get no help at all.
Sep 8th, 2022

I came in this morning to pay some money into my works account and was aware of a woman sat near me but not in the queue who seemed to take an instant dislike to either myself or who I was working for and was muttering abuse about me to a member of staff called Sharon I found this absolutely bizarre that Barclays would allow someone like this in their bank who obviously has some sort of issues going on being allowed to verbally abuse customers. The lady who I presume was this Sharon was lovely and polite so not sure what was going on. Ive tried to ring the bank but cant get through
Sep 3rd, 2022