Newcastle upon Tyne, eng Housing Association

Visited onces as a carer lovely place

Very polite and helpful

Both sets of my grandparents lived in the assisted living flats with hanover housing many years ago and they all loved it. Really nice sized flats and a lovely quiet area ... more

I'm getting told one thing that they haven't got a budget to get people stuff in the house when things are going missing and put food in the downstairs fridge freezer and ... more

My mum loves living there & all the staff are very friendly and helpful.

Warden accommodation. Seems ok. Clean and friendly

We have our 74yr old Downs Syndrome cousin in here and in my estimation the family couldn't have found a better place. The carers are all good girls, all loving the job t ... more

Good staff

Quiet and friendly

Good.

The security of the residents not living in the main building is not a priority concern for the wardens at the complex. My parents among others have had garden items stol ... more

Im extremely disappointed with the Service I had they very hard work I had trouble understand them on the phone the English was not good Im had very hard difficulty under ... more

Bunch ov con artist n very lazy n if I could I would give it ZERO STARS !!!!

Tried to call them multiple times, and looks like they phone line has a problem ...The only thing I can hear is noise it doesnt even seem that's is ringing ...

Useless company for the amount we pay for them for services they are not able to even pick up the phone, or get back after 3 months of trying to get to them. Just disapp ... more

Waited and waited 4hours they never answer my calls