Newcastle under Lyme, eng Bank

Always a queue. Staff polite but slow. Bring back the personal bankers so people with queries aren't clogging up the tellers.

Lovely bank and lovely staff. Friendly, helpful, polite. Also sometimes do telephone banking and they are very listening and helpful too. Thanks

My bank card was blocked by visa for online payments a couple of days ago and i also had a couple more issues that needed to be resolved. I was helped by a really nice la ... more

I use this branch every week they are always welcoming, pleasant and professional.

My bank card was blocked by visa for online payments a couple of days ago and i also had a couple more issues that needed to be resolved. I was helped by a really nice la ... more

Do not go to this bank if youre wanting ti deposit cash. The machine always swallows your money, you then have to wait for someone to become free to help you, and then yo ... more

Being here a few times hate it staff always seem to have a problem towards customers be best off checking in at another NatWest if you have any problems

None of the machines for paying cash in worked, no counter staff to process money into accounts either - like banks used to have. A bank that you cant put your money in! ... more