Newbury/Thatcham, eng Bank

Excellent customer service

My business debit card was blocked by TSB. It took 6 hours, yes 6 hours, to get it unblocked. I understand fraud control requirements but this was ridiculous. I was hours ... more

Great and Friendly support made my day. Ms. Elif Wills has taken extra efforts to ensure i get correct statement and cover letter for my desired requirement. Thank you El ... more

Friendly staff and very efficient and helpful!

Lovely ladies in Newbury branch this morning. Popped in to asked about my child using his card over seas. Really helpful and even showed my how to use the travel card on ... more

I had an appointment whit Annette OBrien and her service was brilliant so helpful and friendly Thank you so much !

Friendly, helpful and knowledgable staff - open on Saturdays too unlike some other Newbury banks