Chelmsford, eng Bank

The Staff are most helpful when Ive had a problem and they have sorted it out for me, I have been with Santander since the 80s and Ive moved a few times and have been in ... more

Ignore opening times for a Saturday. No counter service means - its essentially just open as an atm. TSB are the worst high street bank now. Congrats! Manager in branch i ... more

Taken me nearly 30mins to speak to someone on the phone just to apply for an overdraft, spoke to 2 people who said they would pass me to someone else. Ridiculous

The counter service at Chelmsford is not available to personal customers on a Saturday. There are two websites accessible from the internet, one says this but the other ... more

Wanky bank everything i do is fraud so my card need cancelling

Its very shambolic that HSBC is closed in Chelmsford high street. Overall I have seen significant decline in the HSBC bank customer services when ever visit the branches. ... more

Rather give no stars the call centre is absolutely atrocious, took ages too get though and they didn't sort out my problem and keep sending me to different departments an ... more

Horrible customer service and never answer you so rude

Junior ISA rates are disproportionately low compared to others. Closed over the weekend so have to book a day off to carry out any transaction hence why Im closing my acc ... more