Basingstoke, eng Banking Services

Always very helpful and understanding

Recently had to go to the Bank to sort out a few things and Jack was amazingly helpful. Just hope the bank stays in the town and doesn't close like many others have done ... more

Good rates, would definitely recommend, very friendly staff!

The Costmer services at the branch I go is superb but is the people who above them that block me for no reason am not scaming to make money r a thief I jus sen a little t ... more

I always get great service from the counter staff when I go into the branch.

I was with this bank for a good 3 years and never have i known a bank to be so insecure with there acounts. I got through 3 bank cards with them becuase i kept geting fra ... more

Terrible and hostile Customer Service. Needed cash or transfer cash across counter for Son's birthday. Lady at reception was hostile.

Came in at 3pm and was invited to sit and wait for Alex. She was so helpful and did not rush and was happy to explain and have humour and patience. Made the experience co ... more

On two occasions I have paid in cash to the ATM inside the branch due to counter service being closed. Both times the machine has swallowed my money but failed to count s ... more

Critical: Professionalism, Quality, Responsiveness