Cardiff, wls Building Society

Staff are always very friendly and helpful.

I always tell my wife what a wonderful experience going into the branch. The customer service is exceptional from manager Mike to all of the staff. I'm not surprised they ... more

I phoned for advice and had a Great response to all my questions. A very good service I highly recommend this Service in this pandemic.

Top quality mortgage advice. Not sure if we will choose but compared to the other mortgage advisors we have seen these have been the best to date. They keep to their appo ... more

Friendly staff. I do hope this branch will not close. I have been impressed with Nationwide as a bank.

Very welcoming, nothing seemed to be too much trouble for them. Friendly and efficient service, they dealt with my request in a positive manner. A real pleasure to visit.

Brilliant

Very very kind staff, very helpful. A woman came in while I was there and said it was cold so the staff turned the air con off for her! Staff are kind and willing to help ... more

Very helpful

Not a good experience at all. Women kept giving me attitude and kept putting me on hold for no reason. Call was a waste of time was on the phone for ages just to come dow ... more

Absolutely ridiculous service. I took my elderly disabled father to this branch after calling to confirm that they DID NOT close this branch for an hour for lunch between ... more

Always liked my principality account until I tried to get a mortgage. Don't even bother they're doing the job of an online mortgage calculator.