Sunderland, eng Bank

Great staff and very good customer service

Fantastic customer service from a 'Will' ( and the lovely counter lady!) I am not very good with technology, takes me a little bit to get hang of things, this nice gentle ... more

Couldn't have been more helpful when we went to open an account for our Ukrainian refugee guest.

I recently had my current account cards rejected at the local post office. After attempting to use them in an ATM, and achieving the same result, I visited the Washington ... more

Why have the times been reduced to 2pm (3pm on a Tuesday) when it used to be open until 5pm. Also now closed on Saturday!! I appreciate there are issues with COVID, but s ... more

Excellent help from professional staff regarding issues with my debit card.

Noghtmare

Great service

Excellent friendly staff nothing is too much or too little they are wonderful people who are a credit to Barclays well done

Sorted it all out

Staff always friendly & helpful.

Would give 0 stars if I could. Very poor customer service.

The staff are lovely and so helpfully, always just a ask away.

Perfect staff

Dreadful service via the phone you get put on an online service with no option to speak to anyone they obviously don't want to speak to you.

Helpful, pleasant staff always there with a smile as you enter the branch.

I'm transferring all my funds Andy family's funds to another bank a family member is disabled non verbal, I've been trying to get her a bank card since 23 June it arrived ... more

Worst bank in town. Incredibly rude staff. Bank elsewhere

Over the course of several days, I came to this bank to open an account with it, and every day a new employee comes and asks me for other papers, and today I decided not ... more

Better stick to your current provider