Newcastle under Lyme, eng Pets

Lexis first cut.. What a wonderful place .. reminded me of kids first day at nursery .. Happy lovely staff who obviously put so much effort into the environment ensuring ... more

Always top service for all pets. Friendly whilst professional

Seriously cannot recoomend Tracy highly enough. Dogs love her and the calm environment they are treated to. From taking on my 6yr old with very difficult health and anxie ... more

Absolutely fantastic service provided,my Lola went in a scruffy dog and came out a princess.

I took CoCo my Yorkshire terrier for his very first haircut, groom and nail trim (due to lockdown) to Farmhouse groom room. As soon as we arrived and met Tanya she made u ... more

My furbaby is very nervous and hates having her nails clipped, however staff are fantastic here and do their best to be quick for her and very helpful

Didn't even respond

Positive: Professionalism, Quality, Reliability, Responsiveness, Value

Lovely people who do a great job and they just do pamper and fuss my dog

I've heard that vile lady (Pat) has finally gone...thank goodness!!! Now maybe people will be more willing to support this charity's and rehome the dogs.

Would never use again after the issues i had. Even took them to a tribunal and eventually when they offered to settle, they then just stopped replying to emails

Agree, said he would phone to meet up following week, did not bother. Time waster