Mexborough Ward, eng Bank

In bereavement this bank is no help whatsoever only adding to pain and stress at a time when kindness and understanding is needed

I have had to wait 2 hours to receive a cheque paid from my own bank account. The worrying part is that they say they are not trained to deal with Virgin accounts. I la ... more

Straight in the assistant was patient and understanding even more so than normal as I couldn't find my bank card and then pressed wrong button on my online banking