Durham, eng Bank

Awesome customer service today at Durham branch, helping me to set up mobile banking on new phone after damaged old phone.

Self servuce at machines. Lots of elderly flustered customers. Excellent service from staff with elderly customers. Lauren was very helpful.

Just want to thank the young lady on the counter in the Durham branch today (between 12 - 12.30) who helped my grandaughter set up her on line bank account and her phon ... more

I had to go to NatWest to make a payment for the University. I did not have to wait for long and the staff were both friendly and kind, guiding me through the process. A ... more

Very short wait.friendly, professional staff.

Very, very slow staff members. There's a lot of staff hiding in the back or the 'cubby hole' at the end of the 'store' deliberately drawing out one task to avoid the next ... more

(Translated by Google) Rubbish bank, ATM machines swallow cards, and the customer service service attitude is also very poor. After not providing any help, I immediately ... more