Birmingham, eng Snacks & Candy

Best experience

Great concept and amazing desserts.

Great quality ice cream

Great service, the ice creams went down a treat at our event! Highly recommend.

Good taste

Great place my fav shop

Sweet and coffee staff was very frandly I like Thank you

Really nice ice-creams, great place to take the kids

Very noice

Beautiful place! Friendly servers. The desserts were delicious. We had waffles, premium shakes and cookie dough. Definitely worth going.

Good rates but staff never smiling

Delicious desserts as always

Cold waffle served that didn't seem fresh. Food had hair in it so they didn't charge me for it and apologised however overall service is not good and food isn't fresh. Pl ... more

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More

Came here for the first time today, love the deserts and the staff are very friendly would definitely consider coming back here

Thank you guts for everythink

Always a hit and miss with shakes. Out of good flavours majority of the time. Staff all make stacked shakes differently? Very weird.

This place is good at best, for the prices you get what you pay for, I mean I've never been disappointed over the years.

Never visited

Wonderful Shop, fast service, kind staff and a variety of delicious and unique drinks

Extremely busy on weekends, which is always a good sign. Its worth the wait! Their amazingly fresh donuts are delicious

Ordered 2 shakes and 1 Oreo Sundae.. Oreo Sundae was ok but the shakes were terrible tbh! Delivery took a good while to come. Shakes were literally rock solid and after s ... more

Very nice cakes

Their milkshake is the best

Food : 5/5 | Service : 4/5 | Atmosphere : 3/5 Recommended dishes Peri Peri Chicken More

As a regular customer at hotel chocolate which I visited in Oxford and London, my experience today in this branch was not good. The lady with the curly hair has no custom ... more

Perfect place for gifts I picked out 3x packets of chocolates of my choice And got them put into a beautiful pink and black hotel chocolate Valentines gift box All for 13 ... more

I've not long moved to the area. The food and beverages here are fresh,tasty and on point. I have and will continue to big the place up to people that I know. The Ferrero ... more

Over price and made out to be a lot better than what is it. Luxury white hot chocolate? Dont make me laugh, was anything but. Better off going elsewhere. As with everythi ... more

Ok

Spent almost 40 and they didnt even deliver my order the last time i ordered they forgot items too dont know why i bothered again

I will NEVER order from this place again I ordered a waffle it was an absolute mess I also ordered ice cream it was completely watery and also leaked on my other desserts ... more

Loved it. Kids love it too.

Excellent service

A unsettling experience. The shop itself is very outdated and falling apart. It was very badly lit and a strange man was sitting in a dark corner staring at anyone who en ... more

Today i bought ice cream and it was MELTED!!! Order from here at your own risk + it gave my son food poisoning!!!! Its okay for cold days but not this hot week on 1/08/20