Rowlands Pharmacy Strathmore

put my prescription request into the outside box on 7/02/2022 over 1 week ago. had no text message to say its ready and don't bother calling them. The phone is constantly engaged. I work in Chester have no medication left and cant get in there until Thursday.
Feb 13th, 2022

never answer their phone. shocking
Apr 27th, 2023

I've never had particularly bad customer service here, but it is the issue of speed that is absolutely shocking here. I have quite frequently waited in line for 30 minutes plus sometimes even having to wait in line and for my prescription for an hour. I went here to pick up my usual prescription, waited in line for about half an hour only to be told that they weren't excepting people waiting for their medication. Absolute waste of time, and honestly if you pick up your prescription sheet from Strathmore. Go to quite literally any other Chemist and save yourself at least 30 minutes.
Nov 21st, 2022

Shocking service, it takes the surgery 3 days to issue the prescription, and the pharmacy 5 days to pack, and then standing in a queue waiting for no less than 40 minutes, only to receive the meds short-packed. Upon going back some days later for the rest, I waited again for 40 minutes. They never answer their phone either, so I can't arrange to pick it up when completed. This place does my head in, I've finally after a year of frustrations on virtually every encounter, decided to change pharmacies. Avoid if at all possible, have the prescription sent to Rowlands St Georges crescent, they are far more efficient.
Oct 4th, 2022

I have only had good service at this pharmacy, dispensing medication is not something that can be rushed so I am certainly prepared to wait a little longer.
Jun 12th, 2022