Fiat Wrexham

Very helpfull staff good variety of vehicles
Mar 20th, 2023

You want to buy a car ? Ask for Chris Williams !!!
Jan 16th, 2023

Update-I'm raising my score from one to 3 stars, following a response from my email and a conversation with Dylan who was very helpful and was able to solve the issue. Stoneacre would need to have a few more people knowledgable enough to sort these queries; actually answer the phone when a customer calls' plus have a a better and more clearly advertised system for making contact before I would give any more. But Thank You Dylan. Bought a car 6 weeks ago. Yesterday I noticed a change on the display and the words "coolant temp" appeared. It doesn't look like a typical warning sign but I can't be sure, so been trying to contact someone to check. Absolute nightmare. Service number on the branch website sends me to some remote central booking system. They give me another number for the branch (Wrexham)- same thing happens- I am told next time use option 2 then option 2 (even though this is not relevant to my query). Option 2 gets me an answerphone but the inbox is full so I can't leave a message. I try sales but no reply. I try chat, but they can't help but do give me an email address. I write an email. meanwhile I send a message on facebook and am given another number for central service. 1st time, I am cut off, but second time I actually speak to a person----but he can't help as he knows nothing about cars. I can book it in for them to look at it. Is it ok to drive the 35 miles? -"I don't know- it's at your own risk". NOT. HELPFUL. AT .ALL. -----Is there no one who knows about these cars you are selling that can help me? It could be absolutely nothing to worry about?. -Apparently not. Can't believe the lack of service, the lack of knowledge of the product they are selling and the absolute nightmare of getting any sensible advice about a new car which may or may not have a problem.
Sep 11th, 2022

Unreliable 4 times I took my car back just for the back brakes to be check and there cleanEd them but same thing was on going never got them right till the fourth time not happy
May 4th, 2022

Apr 17th, 2022