Forge Road Surgery

Doctors an nurses brilliant! Receptionist awful! Rude. Literally have to beg for them to give you a appointment. Every time I have rang 8.30 when they open I get the same thing every time all appointments have been booked up today! Impossible wouldnt mind their always for my children. Its almost like they enjoy being awkward an rude to you! No sympathy atall.
Dec 23rd, 2022

Impossible to get a doctor appointment for serious health problems: the rule is to phone at 8:30 but when you are already at work and not allowed to make phone calls how does one suppose to call for appointment?!! When I call at lunch break or in the evening to make an appointment I am told the same : call 8:30. Explaining why I cant they just dismissed me like well, thats how it is. The review is about the total lack of flexibility for working people to make an appointment and the lack of concern for their patients declining health is appalling! I will be leaving this surgery. Is it so hard to look at a diary and be emphatic and give me a slot? I would not even be fussy at the day and time. Other surgeries manage this task (ps: I have to put one star otherwise I cant post the review)
Jan 16th, 2023

I've had great experiences with forge Road It doesn't take long to get through in the morning, I am always offered an appointment or a phone consultation. I feel like the staff here really listen to your problem and take the right course of action. All the doctors I have seen and spoken to have been so nice, so understanding and have done such a thorough job when completing an examination. They really care and listen. I also see a nurse regularly for my injection and for ashma clinic and the nurses are really great too. Friendly and good at their job and listen to your concerns and needs. The receptionists are friendly and polite. They always listen to me and give me the care that I need. It's always a positive experience speaking to them. I honestly cannot fault this surgery, they've always been great to me. I think if you are polite and follow/accept the system of the receptionist asking about your issue before sign posting you in the right direction, you will get the help you need.
Jan 10th, 2023

Couldnt be more helpful kind and consistent with myself and my children at Forge Road Surgery with recent illness
Dec 16th, 2022

Friendly reception staff, ive never had a problem making/getting an appointment. Today i Phoned at 10:30am with concern for my daughter we were seen by 12:30. Dr was lovely. Thank you Forge road surgery
Dec 11th, 2022