Treharris Primary Care Centre

Mar 29th, 2023

Mar 13th, 2023

Need to phon100 times L
Jan 28th, 2023

My daughter has problems with asthma & low iron/folic acid levels. Because of this she requires high strength tablets which can only be obtained on prescription, and she should also receive regular blood tests. She was booked for a blood test just after Christmas which was cancelled with no option of a replacement appointment. After 122 attempts at trying to get through over the phone on 24/1/23 she was unable to speak with anyone. She then attempted to complete an econsult form but was informed online that this was not possible and would have to be done from 9:30am the following day. My daughter works as a teacher & it isnt always appropriate to leave class in order to do this. Surely the option to complete econsult forms should be available during all the working hours of a surgery & proritised appropriately by the staff. This will now cause a delay in appropriate treatment of my daughters health condition which was originally diagnosed in the local hospital under the care of the Respiratory team who have since handed her care back to the GP. I am an NHS healthcare professional myself & understand the pressures that we are all under, but surely this can be rectified with a better system being put in place to manage patients in the community.
Jan 22nd, 2023

Disgusted by the lack of service . Absolutely dreadful Get in touch !!! I have tried for weeks . My Mum is desperate to see a Dr .. never an appointment.
Dec 24th, 2022