Sheppard Pharmacy - Tonypandy - Alphega Pharmacy

Go elsewhere zero customer service skills, left me waiting for my prescription that nobody would give to me I ended up crying because I started to panic , eventually I managed to ask someone for my prescription only to be told why I didn't collect it, and a lady behind the counter who said I did shout for her. So if your aware that I'm there actually give me my prescription don't just stand there with it when you all knew I couldn't get passed the people to collect my prescription I ended up having a panic attack in store. The owner of the place is just plain ignorant if you have anxiety and are not their regular customer I would avoid
Apr 30th, 2023

Love the kind customer care. Son had a consultation for his ear and was treated with respect and kindness. Very efficient and helpful. Saved a trip to the GP. Thank you
Feb 18th, 2023

Standing in the queue every other order seemed to have a query or a problem.
Nov 23rd, 2022

They don't like answering the phone ! I was supposed to have a repeat prescription delivered last month and they forgot about me. I personally went to the chemist this month to tell them I wanted my repeat prescription delivered and they've forgot about me again. Appalling customer service.
Oct 13th, 2022

I tried 24 times to get through and then they hang up. I Ave tried since 9am this morning and it keeps saying line busy
Sep 9th, 2022