Elegance Home Interiors

Jul 31st, 2018

Absolutely terrible shop the customer service is appalling and the way the staff partically 1 of them the way he spoke to an ill elderly gentleman and offered me out the back threatening to hit me and offering a fight he's an absolute clown
Jan 30th, 2018

Stay well clear of this store!! Their furniture may look nice but absolutely disgusting! Bought a settee springs went within a month material was breaking off when I phoned them they was very abusive swearing at me down phone. Had to take them to trading standards. STAY WELL CLEAR! Save a little more money an go else where....They cant sell furniture so they have opened a credit account in store...
Jul 16th, 2016

Great attitude on all staff Recieved the suite when said.only problem was they were supposed to have given us 3 days notice when they were gonna deliver.but rung same day they delivered it.lovely guys delivered it.rung shop two days after to have legs on suite changed to smaller ones.which was my fault.i wanted longer feet because of mobility problems.the guy in shop from porth was very helpful. He gave us the smaller feet free.and also other advice to take metal things out to put the feet on. Great service from everyone.i would definitely go there again
May 5th, 2016

so this store pillow talk LTD apparently got closed down. and now they have they re- opened as WOW sofa and beds porth the customer service and care is absolutely disgusting ! i called into the shop, picked a sofa i wanted and i payed a lot of money in one payment for it. i got told it would be delivered friday the 10th, and it didnt, so then i got promised it would defiantly be here saturday, i was waiting around all day, i phoned up and no body new anything about it! so it didnt get delivered saturday either! after about 100 phone calls to the shop and messages sent via facebook ( which was getting ignored ) i still wasnt getting anywhere! finally spoke with someone today (monday) and again promised it will be here today! shop shuts at 5:30.. and im here now still waiting for my sofa! tried messaging them again and i got nothing but attitude !!!! ( cracking customer service! NOT!!!!! ) 6:30 came and my sofa arrived! i like it the look of it.. but weather its going to last long is two different stories ! quality of it just isnt worth the money! what an absolute joke of a business! STAY WELL AWAY GUYS! they cause you nothing but worry and stress.
Jun 2nd, 2018