Rhondda Motor Company LTD

Had issues when going on a test drive and the guy who came to help us was very rude and shirty and sped off like a lunatic once he helped us get the car going again. When we got back to the store he was then muttering and swearing under his breath because I turned the engine off. Safe to say I didn't get my new car from them. Quite a few of the cars smelt damp or of dog inside and we're scratched or dented on the outside.
Apr 29th, 2023

Just recently bought an Astra from here, I would definitely recommend to anyone looking for a vehicle.
Apr 28th, 2023

Recently bought an Insignia, staff were amazing. And the aftercare was second to none! Can't recommend this garage enough.
Apr 23rd, 2023

My car was purchased from here, and when it broke down on the way, a friend came to pull it with his own car. Then I opened my car trunk and was surprised. Because the car missed a tow hook, I was stranded for a day. Please ensure that the cars you sell are safe for your customers. I will reconsider my comment if you contact me and solve my problem.
Apr 18th, 2023

A horrible experience that was a complete waste of time. Zero customer service, Zero help and a serious attitude problem.....Imagine if they are this bad before buying a car, how bad would they be after buying a car if there were any problems? We had a look around hoping to buy a cheap run around after we saw a few cars from the RMC forecourt on gumtree. No one even bothered to acknowledge us or ask us if we needed any help. We found our way to the office and tried to discuss buying a car with Dan. Dan was the rudest salesperson...if I can call him that, I have ever met. I asked about what he had available in my price range and he just went through his website and said there were about 25 cars in my price range. I asked if the cars came with an MOT (one year he said), if they had any warranty (one month) and if any of the cars had any service history (no, apparently you can't expect a service history on used cars). He then said that he was sick of customers asking the same questions, apparently "it gets annoying and starts to grate having to answer these same stupid questions over and over all day" Well guess what Dan...that's your job...to sell cars and provide customer service. This was just one example of Dans appalling attitude that I had the misfortune of experiencing while in his office. I can buy a car privately for a similar or lower price WITH a full-service history or at least some service history and a year's MOT. The one-month warranty is next to pointless. The big thing for me though was Dans attitude. The guy didn't even get up from his chair, he was so disgustingly rude and insulting and when I asked if there was any car he wanted to sell me he said "no there was not" what sort of salesperson has that attitude? You're better off cutting out the rude middle man and buying privately...what's the point of buying from here for the only extras you'll get here; a one-month warranty, some insults and a bad taste in your mouth. I rarely leave reviews but I feel I should warn anyone going of what they can expect. They won't be seeing my money that's for sure.
Apr 25th, 2023