Compton Group

AVOID AT ALL COSTS! Thoroughly useless company that ignore emails and charge a fortune for no service. They never compare contractor rates and do not use good, reputable contractors, so prices spiral out of control. No thought goes into any jobs that are booked so weve had to get the same work done many times over as the work is shoddy/ incorrect so the problems are never fixed. Compton provide no management, our service charges have got out of hand since they took over. They ask residents to send pictures and carry out the checks they should be doing (that we pay them to do). Also very rude, unhelpful and clueless staff! They ignore emails and respond saying they delete follow up chasers!
Mar 31st, 2023

Awful company, rip off merchants on every level ! ask for huge sums of money, that are 'within their legal rights' to take ! terrible
Mar 29th, 2023

Appalling property management company. Sole purpose is to strip their clients of money whilst not fulfilling their responsibilities. Every month, I'm robbed by this company and it won't be long before they're charging us for reading their emails. How can they be allowed to enforce insurance costs on me at 66.00 a month when I've been quoted 7.00 a month by private providers. My other apartment, is 6.00 a month for buildings insurance. Absolute robbery. Even the ground/service charges are 400 more than my other apartment and nothing is ever repaired, improved or maintained.
Jan 31st, 2023

Passive aggressive, unhelpful, bureaucratic and rude. Compton Property Management Group assume that all leaseholders and tenants are criminals who will not pay their service charge, ground rent and property insurance on time or at all; therefore, Compton always communicate with leaseholders and tenants in a passive aggressive manner. Calling the company involves talking to staff who are unhelpful and hide behind internal bureaucratic procedures to avoid dealing with any issue unless pressed to do so. When pressed staff are rude both verbally and in written format. The term 'customer service' is alien to Compton Group staff, who see their role as dictator instead of facilitator. My experience with Compton Property Management has been so poor that in future I will not purchase any property managed by Compton, and if a property I own falls under Compton group I will sell the property immediately.
Dec 15th, 2022

It's ok
Nov 24th, 2022