Pizza Hut

Apr 12th, 2023

I ordered food last night at 5.30pm and a hour later I rung the store to ask how much longer delivery would be and the person on the phone said shes left shell be 5 minutes. Then 20 minutes later the driver rung me said she was lost and I literally said you cant get lost I live on Briton ferry road literally up the road from Lidl on the main road and she said she was in Port Talbot way far from where I live lol. So she typed in my Post Code and said once she gets to the post code she would ring me. Another hour goes by I ring the store as I couldnt contact the driver because she ring me from a Leeds number and I had said to the the guy instore that my food will most probably be cold now and his reply was it wont be cold it is in a special bag she is 5 mins away when though it has been over a hour lol! So 30 mins later I ring the store and just said will you remake my order and Ill come to collect it and he had to get back to me because he had to ask his manager. 20 mins later I had a call back to go collect my food had my food so late but apparently he dont know where the driver even was Vegetarian options: Cheese and a vegi pizza
Mar 17th, 2023

Food arrived luke warm at best.
Jan 14th, 2023

I visited this Pizza Hut branch to order a quick bit of takeaway lunch, but if I'd had any inkling of the ordeal that lay ahead of me then I would have thought twice. Upon crossing the threshold into the building, I was lassoed (yes, like an animal at a rodeo) by what I believe was the manager, using a 'rope' fashioned out of some very sticky, dirty looking pizza dough. He was shouting in an affected US Southern drawl, "ASPARTAME IS BEING PUT IN OUR WATER SUPPLY TO MAKE OUR CHILDREN BAD AT SCRABBLE" and "THE MAN IN THE STETSON THEY CALL ME GEORGE JETSON". I should point out that he was wearing a Stetson hat, like a cowboy. I ran from the store immediately, and after stretching that horrible rubbery pastry out for a good 5 or 6 doors down, I finally broke free from my doughy tether. I can't get the smell of yeast or the oil stains out of my Bananarama t-shirt, so I will be submitting a bill to the Pizza Hut Head Office.
Jan 10th, 2023

Our food was over an hour and a half late, when it arrived it was cold, tasted awful and was stale & hard to eat. The whole time I was trying to ring them to see what was going on and couldn't get through to anyone. Worst takeaway experience I've ever had in my life. Never ordering from here again and would suggest anyone else do the same.
Dec 22nd, 2022