Swansea Nails Studio

Great service , the people are really kind and welcoming. Best salon in the town
Apr 18th, 2023

Lovely nails! Staff are very chatty and very polite. Always done to perfection, my go to nail salon! Perfect every time
Apr 17th, 2023

Do not even go here unless you want to be told youre not aloud to leave. I can not express the utter embarrassment and worst experience of my life during time in this nail shop. The way this situation was handled was completely unprofessional and it should actually be taken further. Me and my friend had our nails done today which they always do a good job I loved what I had done, when going to pay they said that we could kindly transfer the money as they only take cash which was perfect. My phone had died and my friends 4G wasnt working so she had to leave the shop to get more service, so I stayed in the shop obviously. One of the workers had asked where she had gone and I explained and then she said she can connect to her hotspot which was nice of her to offer, so as I walk towards the door to go call my friend back into the shop so that we can use the workers hotspot she ran to the door before I could get there and said I wasnt aloud to leave and pushed me out the way and put her hand on the door. As you can imagine Im in complete shock with whats happening, my shopping was still in the salon so I obviously had no intent of leaving I was just trying to go by the door which is all see clear window. as I sat back down she then said that Im not allowed to leave until I pay, but this lady knew thats exactly what we was trying to do but made a massive scene in front of the whole shop saying things like this is how we get paid, its not easy etc i kindly said I understand what your saying Im not trying to leave I was just trying to get my friend so I can pay you, Im not going anywhere. as my phone died I obviously couldnt ring her so the worker said Ill charge your phone so either you can transfer it instead or ring your friend so I said okay, my friend at the exact time walked and in and said she paid but then the worker refused to give me phone back after I asked multiple times for it until they checked the transfer had gone though which she then gave my phone back. I have never ever in my life had an experience like that it my life and Im completely traumatised from that situation. And I just want to say I do understand that they was worried we might just be trying to have them on or run away without paying but Im a regular customer Ive been a few times, they dont know us personally so I do understand where theyre coming from but to put your hands on a customer and push me out the way and the rest is completely out of order and I hope no one has the same experience that I did. Service: Acrylic nails
Mar 31st, 2023

Service: Pedicure
Mar 9th, 2023

Services: Pedicure, Manicure
Feb 28th, 2023