Douglas-Jones Mercer

We will never trust Douglas Jones and Mercer again. They helped dragging a straight forward house transfer for nearly two years and around 8000, We was charged for 100s of unnecessary emails, and work that was done by them on a previous date, we handed them Original documents that we gave strict instructions to return at the end of the sale, but yet gave them to the 3th party (not deeds), when we tried to contact them, they ether on sick, on holidays, out of the office, or that classical one, they on the other phone can they call you back, which they never do. We tried they complaints process it was a joke, they just close ranks. Needless to say, We will never use this firm again.
Jan 22nd, 2023

Jan 16th, 2023

Dec 26th, 2022

I used this Solicitors for conveyancing and had a really bad experience, I had to chase for anything to be done. The process took way longer than it should have. Adding insult to injury, when I paid my bill they came back 2 months later asking for money for items they "forgot" to bill me for. In the mean time they didn't register me with the land registry. Avoid
May 9th, 2022

Lovely Rebecca looked after me! Great service! Funny place for an office if you are living in the Mumbles
Mar 30th, 2022