Neath Care
Hours
Chamber Rating
-
Adrian Bone
Excellent service Excellent staff
Mar 5th, 2021 -
David Williams
Mar 2nd, 2020 -
Victoria Mahe
Aug 16th, 2018 -
Swansea Jack
Cant possibly agree with some other reviews and certainly can not recommend this company. Firstly, Im not criticising all of the carers, some of whom are good. Other carers unfortunately are not so good and they tend to be in the majority. They will prepare a Service delivery plan for each client and the care provided regularly falls well below their so called plan. The management at this company also let it down, lacking in basic support for its clients and relatives and lacking in decent human compassion. On their website they mention dealing with people with dignity and respect, nothing could be further from the truth. I wont go in to pages of detail on here but I can evidence all that Ive written. It takes a special type of person to be a carer and there arent enough of those special people at Neath care. The lack of training is appalling and the management is toxic. This company has provided care for a relative of mine and I am devastated that a care company can treat people like they have. The lack of accountability in this profession also leaves a lot to be desired. They do what they want because they can and they get away with it. Excuses are abundant and I will never use them again or recommend them to anyone. The only positive is that a few individuals in the company are good carers, the negatives are far too many to mention on here. I hope that I will never be cared for by a company like Neath Care.
Nov 21st, 2020
Contact Info
- (163) 979-5555
Questions & Answers
Q What is the phone number for Neath Care?
A The phone number for Neath Care is: (163) 979-5555.
Q Where is Neath Care located?
A Neath Care is located at 96 Gnoll Park Rd, Swansea, wls SA11 3DD
Q What is the internet address for Neath Care?
A The website (URL) for Neath Care is: http://www.neathcare.co.uk/
Q What days are Neath Care open?
A Neath Care is open:
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 8:30 AM
Q How is Neath Care rated?
A Neath Care has a 4.2 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
Neath Care
Overall Rating
Overall Rating
( 5 Reviews )Adrian Bone on Google
Excellent service Excellent staff
David Williams on Google
Victoria Mahe on Google
Swansea Jack on Google
Cant possibly agree with some other reviews and certainly can not recommend this company. Firstly, Im not criticising all of the carers, some of whom are good. Other carers unfortunately are not so good and they tend to be in the majority.
They will prepare a Service delivery plan for each client and the care provided regularly falls well below their so called plan.
The management at this company also let it down, lacking in basic support for its clients and relatives and lacking in decent human compassion. On their website they mention dealing with people with dignity and respect, nothing could be further from the truth. I wont go in to pages of detail on here but I can evidence all that Ive written. It takes a special type of person to be a carer and there arent enough of those special people at Neath care. The lack of training is appalling and the management is toxic.
This company has provided care for a relative of mine and I am devastated that a care company can treat people like they have. The lack of accountability in this profession also leaves a lot to be desired. They do what they want because they can and they get away with it. Excuses are abundant and I will never use them again or recommend them to anyone.
The only positive is that a few individuals in the company are good carers, the negatives are far too many to mention on here. I hope that I will never be cared for by a company like Neath Care.