DPD Group LTD

After a wonderful service in 2021, with accurate tracking and drivers who could follow basic instructions, throughout 2022 Ive had repeated issues with every single delivery, from no shows on the days they should deliver after waiting in, to parcels being returned to senders without explanation, and an inability to leave at a parcel shop. Customer service is equally as poor with no resolution when Ive attempted to wait on hold for the 30+ minutes.
Oct 29th, 2022

They must be struggling to get staff as the clowns that are currently driving their vans are less than useless
Jun 15th, 2022

I would lower this if i could, Disgusting deliver( watch the man shut stop in front of my building apartment, take a picture, not even try to find the door, back in the car and leave and i watched all this happen and no time to get to him). Customer service is Disgusting( No help getting my parcel that is literally driving away and i am talking to them while it happened and they lied over the phone that it will come to me in the evening but had to call again in the evening but they said "Its to late") NEVER USE DPD OR YOU WILL HAVE A BAD TIME
May 21st, 2022

Terrible service despite being given exact directions they go to the next estate with deliveries and then say I'm not in!!
May 11th, 2022

What a shambles of a company I'm disgusted with their services will NEVER use them again
Mar 29th, 2022