United Kingdom Business Directory

      TOAST

      ( 4 Reviews )

      TOAST
      • 3rd Floor, Matrix Beta, Matrix Business Park
        Swansea, wls SA6 8RE
      •   (155) 882-4330
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      Chamber Rating

      3.0 - (4 reviews)
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      Chamber Rating

      3.0 - (4 reviews)
      2
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      • Sarah Ann Noel

        Absurd customer service. I ordered $100 slippers, but they arrived damaged. I reached out to the customer service department, which confirmed the damage by photos, and then I asked about an exchange. It took two weeks of emails back and forth to simply arrange how the return shipping would be paid for. Their solution? Go to the local delivery company of my choice and have them create a quote on official letterhead, estimating the return shipping charges. Only then would they pay for me to return the damaged slippers. There was no promise of a refund until after quality control had assessed the damage? And no guarantee that I would be able to exchange? Look, I get that companies have to protect themselves from return fraud, especially around the holidays; but if I'm paying for a high-end product, I at least expect the benefit of the doubt from customer service when I encounter a problem. Toast has beautiful, beautiful pieces, but for me, it won't be worth the headache of online shopping in the future.
        Jan 20th, 2018

      • Faye-Louise Evans


        Mar 2nd, 2017

      • Tara Pitten


        Jan 12th, 2017

      • Fudd


        Dec 12th, 2016

      Read Our 4 Reviews

      About
      TOAST

      TOAST is located at 3rd Floor, Matrix Beta, Matrix Business Park in Swansea, Wales SA6 8RE. TOAST can be contacted via phone at (155) 882-4330 for pricing, hours and directions.

      Contact Info

      •   (155) 882-4330

      Questions & Answers

      Q What is the phone number for TOAST?

      A The phone number for TOAST is: (155) 882-4330.

      Q Where is TOAST located?

      A TOAST is located at 3rd Floor, Matrix Beta, Matrix Business Park, Swansea, wls SA6 8RE

      Q What is the internet address for TOAST?

      A The website (URL) for TOAST is: http://toast.co.uk/

      Q How is TOAST rated?

      A TOAST has a 3.0 Star Rating from 4 reviewers.

      Ratings and Reviews
      TOAST

      Overall Rating

      Overall Rating
      ( 4 Reviews )
      2
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      2
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      Sarah Ann Noel on Google

      image Absurd customer service. I ordered $100 slippers, but they arrived damaged. I reached out to the customer service department, which confirmed the damage by photos, and then I asked about an exchange. It took two weeks of emails back and forth to simply arrange how the return shipping would be paid for. Their solution? Go to the local delivery company of my choice and have them create a quote on official letterhead, estimating the return shipping charges. Only then would they pay for me to return the damaged slippers. There was no promise of a refund until after quality control had assessed the damage? And no guarantee that I would be able to exchange? Look, I get that companies have to protect themselves from return fraud, especially around the holidays; but if I'm paying for a high-end product, I at least expect the benefit of the doubt from customer service when I encounter a problem. Toast has beautiful, beautiful pieces, but for me, it won't be worth the headache of online shopping in the future.

      Faye-Louise Evans on Google

      image

      Tara Pitten on Google

      image

      Fudd on Google

      image

      Overall Rating

      Overall Rating
      ( 4 Reviews )
      2
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      0
      2

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