Tesco Superstore

Apr 19th, 2023

Apr 6th, 2023

As a supermarket very limited stock... Far more choice in Swansea or Bridgend
Feb 25th, 2023

A place where you get everything under one roof. There is an ample amount of parking space. There is a neat and clean toilet. There is a Tesco bank which can be opened to learn about savings. The staff are friendly and clarify your doubts. Sometimes the price of items match the aldi price. You can purchase the meal and have inside the tesco
Feb 11th, 2023

Was wrongly accused of stealing in this shop by a blond female tesco worker. I was waiting in the line and the self serve check out in question was empty, I approached and noticed there was an ERROR message on the screen and also the red light above it was lit up, I didn't even put the items down on this check out, I moved to another available self serve checkout where I then put my items down. The blond female tesco worker who was absent up until I put my items down on the working self serve check out, loudly accused me of stealing the items. "EXCUSE ME THE PAYMENT HAS NOT GONE THROUGH, YOU HAVEN'T PAID FOR THEM ITEMS" "I haven't used that check out" I replied to her, instead of accepting that she again questioned me "WELL IF YOU HAVEN'T USED IT WHO HAS THEN" there were a few people standing around now and watching this incident unfold. "I don't know" I replied, which is true I didn't know who had used that check out. She again questioned me. Moments later when I was finished paying for the items, I went to walk away and then heard the blond female tesco worker slandering me to another customer who had just approached the self serve check out, she clearly knew her. "That girl over there in the jeans and red top with the red glasses and the long hair" she said clearly describing me, there was no one else around who matched that description "I caught her trying to steal a few bunches of flowers, yeah she went to walk off without paying" she continued not noticing that I was standing right behind her so could clearly hear the slander. "Have a look maybe you know her" she said to the other customer who did indeed know me. The other customer then turned and looked at me and said "Oright" to me and then turned back to the blond female tesco worker and told her "Shut up shes right there" The blond female tesco worker then turned around to look at me and I told her "Instead of slandering innocent people because you are not doing the job you are paid to do, but instead gossiping to your co-workers over there, go and check the CCTV" I said this very decently. The slander was later put on Facebook by the other customer, which I saw and took screenshots of and then later showed to Tescos. The other customer even said the Tesco worker was the source of the slander. I went down to Tesco Port Talbot and put in an official complaint about this issue. I requested on that day the information on how to get the CCTV. I was told by the person I was speaking to they were not 100% sure on how to get this information and the store manager would get back to me with that information. It took the store manager 1 week to not give me the information I wanted, and after that 1 week the store manager basically said she was going on vacation so someone else would be dealing with this. The person who everything had been dumped on did give me the information I wanted and was better at dealing with the situation than the store manager. I later that same week requested the CCTV from Tesco Head Office for the first time, so another person was involved. I requested the CCTV through Tescos protocols. I had sent my letters recorded delivery, I sent about 6 letters. Tescos only acknowledged the last one sent, but I checked through the post office that my letters were actually getting there, all 6 were received and signed for by Tescos. Tesco claimed the 1 letter it had received had arrived past their 28 day time period, and because it had arrived to late the CCTV footage of the incident had been deleted. I told the person from Head office who was dealing with the issue that I had proof Tescos had actually had every single one of my letters, and then proceeded to send him copies. He basically said well we will give you 50 as a sorry, but he denied everything that had happened. I contacted the ICO who investigated the issue. Tesco contacted me back and apologised for everything, and offered me 250 compensation in Store credit. I did accept this but only because I was having an operation the week after
Apr 10th, 2023