JBM Equity Release Mortgages

Have had previous positive experience but recently not so much. I contacted them about remortgaging, they arranged a call back with me. Date and time arrived, no call. Tried ringing them on that date, no answer. Called the following week and told would get call back, that was a week ago, nothing. Not good customer service. Disappointed.
Feb 17th, 2023

Fantastic service from Craig at JBM, he worked so hard to secure the right mortgage for us despite our difficult circumstances & were so grateful!
Apr 16th, 2022

I've been dealing with Craig from JBM Mortgages for the last few years. He is a great chap and has helped me out greatly with our first mortgage and also our re-mortgage. He has always been willing to help me at most times of the day, amazing service! He has always been very professional and helpful with my queries and I wouldn't hesitate using him for many years to come. Lee from JBM Mortgages was also very helpful in setting up a life insurance policy to protect my family's interest if the worst were to happen. Thanks for everything you have done.
Apr 15th, 2022

Dont recommend Craig from JBM. I wasted 2 weeks because of him. It wasn't known if I would get the amount I applied for, so instead of finding a solution, he told me to go to my bank and apply there myself. I went to another broker - Red dot and I got a loan. I am the happy owner of My 1st house. However, not thanks to them! Because of this company, I only lost my health and nerves and 2 weeks time! Poor help ...
Jan 6th, 2021

Our Broker Mark was incredibly patient and informative with us through the entire process. We definitely asked for a lot and had a few wobbles and Mark was a massive help every step of the way, we cant imagine buying our first home without his assistance and fully recommend JBM. We were recommended by our housing developer but everyone we spoke to was in complete agreement to use JBM services for a great experience. Lee was also great in regards to all things life insurance! Lovely guys all round. Overall we were so happy with our service and felt like everyone went above and beyond to help us.
Jan 2nd, 2021