Wheelies distribution centre
Hours
Chamber Rating
-
Bruce Doney
Reported to Trading Standards Scotland. Frame broke on replacement Giant Roam 2 bike. They agreed by email & phone they would honour Giant's life time frame guarantee. Wheelies now not responding to email & telephone support have no record of claim ref num. Problem reported 20/1/2020!
Jul 31st, 2022 -
Jacqui Owens
Not deserving of a one star. Definitely advise NOT to take the voucher option through insurance. Horrendous customer service
Nov 30th, 2021 -
Usidore The Blue
Mess
Sep 18th, 2021 -
Dave Remblance
Please take note of the negative reviews as they are spot on avoid this company at all costs. I've worked in the cycle industry for the last 8 years and this is by far the worst company I've had to deal with the customer service is non existent no one answers the phone , live chat doesn't work and they don't live up to ANY of the claims made on the website. Absolute shambles of a company giving 1 star is being generous.
Jun 21st, 2021 -
Alex Smith
I was very worried by reading almost all of these reviews about Wheelies. To be honest I've had a very good experience. Customer service was great, polite and easy to get hold of. Bike came about 4 days after order, fully built with a couple of free tools too. One thing that confused me was the bike came from E tredz so not sure weather it was from there or wheelies. Either way I'm happy
May 7th, 2021
Contact Info
- (179) 258-3000
Questions & Answers
Q What is the phone number for Wheelies distribution centre?
A The phone number for Wheelies distribution centre is: (179) 258-3000.
Q Where is Wheelies distribution centre located?
A Wheelies distribution centre is located at Kingsway, Swansea, wls SA5 4DL
Q What is the internet address for Wheelies distribution centre?
A The website (URL) for Wheelies distribution centre is: http://www.wheelies.co.uk/
Q What days are Wheelies distribution centre open?
A Wheelies distribution centre is open:
Saturday: 8:30 AM - 8:30 AM
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is Wheelies distribution centre rated?
A Wheelies distribution centre has a 2.2 Star Rating from 23 reviewers.
Hours
Ratings and Reviews
Wheelies distribution centre
Overall Rating
Overall Rating
( 23 Reviews )Bruce Doney on Google
Reported to Trading Standards Scotland. Frame broke on replacement Giant Roam 2 bike. They agreed by email & phone they would honour Giant's life time frame guarantee. Wheelies now not responding to email & telephone support have no record of claim ref num. Problem reported 20/1/2020!
Jacqui Owens on Google
Not deserving of a one star. Definitely advise NOT to take the voucher option through insurance. Horrendous customer service
Usidore The Blue on Google
Mess
Dave Remblance on Google
Please take note of the negative reviews as they are spot on avoid this company at all costs. I've worked in the cycle industry for the last 8 years and this is by far the worst company I've had to deal with the customer service is non existent no one answers the phone , live chat doesn't work and they don't live up to ANY of the claims made on the website. Absolute shambles of a company giving 1 star is being generous.
Alex Smith on Google
I was very worried by reading almost all of these reviews about Wheelies. To be honest I've had a very good experience. Customer service was great, polite and easy to get hold of. Bike came about 4 days after order, fully built with a couple of free tools too.
One thing that confused me was the bike came from E tredz so not sure weather it was from there or wheelies. Either way I'm happy