Tredz Bikes | Swansea

May 2nd, 2023

Go to your local use shop. Spent 2700 on an electric bike, the pedals shredded the crank and I have to buy brand new cranks and pay for the Labour. The battery didnt work with battery and need to pay to exchange the charger, without any reassurance this will work. And within that, they have refused to respond to my emails. Absolutely avoid transacting with this shower of cowboys. Shop local
Apr 23rd, 2023

I dealt with John, absolute superstar, his knowledge and patience with me dealing with my first e bike was first class. Highly rated.
Apr 19th, 2023

I have been ordering more of late from Tredz due to competitive pricing. When my son's MTB helmet strap became detached, I called them and they quickly advised me on a warranty return. I returned, bought another helmet and another item. The return clearly stated I no longer had access to the original payment method. My return was processed quickly (5*) and I got an email to say my original payment method was being refunded (1*). I called them to discuss, to be told they had refunded according to policy and I should contact the payment channel. Payment channel has referred me back to Tredz because I no longer have an account. I guess my refund is lost. Policy is policy, but there should be flexibility, the Tredz agent basically told me to do one. Use another online UK vendor is my advice.
Apr 14th, 2023

Good shop fair few bikes on sale fp
Apr 13th, 2023