Surgery Express

Surgery Express is always an extremely pleasant and helpful company to deal with - over the years we have built up a great business relationship.
Mar 29th, 2017

Forgot to refund me ignored my emails for weeks. Your response is not true, you allowed me to order a product then you said only pharmacies can order this, then didn't refund for ages, had to be promoted and took 2 months to even respond to my review. It wasn't "diverted" it was never available to me. nice try. Valid 1 star review.
Sep 19th, 2020

Awful company. I've been chasing them for a refund for almost 50 days already. They have cancelled my order, then notified me 3 weeks after. They keep ignoring my emails all the time. AVOID!!!
May 14th, 2020

Very unprofessional company. I made online order with them, the item was green and in stock. 2 days after placing the order it still was not dispatched so I called them to ask whats going on. I was told they went out of stock in the meantime....so its the customers fault they cannot manage inventory levels. In other words I would have waited for a month without the items if I did not call and ask whats going on. No email or anything like that was sent. Very bad customer service, avoid and order from another company!
Nov 2nd, 2019

TOTALLY UNPROFESSIONAL COMPANY. I ordered a product from them that they stated online that they had in stock, waited days for notification of postage and no contact whatsoever from them. I emailed them, only to be told that they DO NOT have the product in stock. I asked for a refund, was told it would be back on my card in 5 working days and here I am at the 5th day and STILL no refund. I paid a considerable 27 to these appalling sellers. AVOID THEM. They give misinformation about their stock availability, take your money and then fail to refund promptly.
Oct 15th, 2019