Boots

45 minutes to wait for a prescription. How hard can it be to put some tablets in a box? Ridiculous. Pharmacist was rude. Sort it out Boots Prestatyn.
Jan 13th, 2023

Very poor and bad pharmacist service plus rude staff.The prescription I needed was out of stock but there are alternatives and I wasn't given the option neither and I was told to look for the medicine somewhere else.I 've been off treatment for 5 days but I was lucky to find another chemist with supportive staff who gave me the options I have for my treatment so I'm ok now. Regarding to the shop staff, I just can say that they are very nice,professional and always ready to help.
Dec 10th, 2022

Don't send prescriptions here unless you want to queue for over an hour. It's been like this for far too long, feel sorry for the staff.
Oct 24th, 2022

Boots pharmacy is always a shambles, I have to build myself up before going, knowing that I will have to spend upwards from 30 waiting then most times being told its not ready. Again on the last day of my tablets and still no text from boots to say they are ready. Needs some serious improvement
Oct 11th, 2022

I have no idea whats happened to the pharmacy staff. Im currently stood in a queue in boots and havent moved in 10 minutes. I am watching the four members shuffle about and talk to each other, stare at screens, and process about one person every quarter hour. It is shocking how little haste or care they show to the fact that there is queue 10 people deep. In any other place this sort of lack of urgency would be completely against policy. How many people do you need to have on duty to do nothing? Please start a system whereby those of us who are collecting repeat prescriptions are already dispensed can have a separate queue. It would make things move much faster for everyone, surely? With that many people on duty a counter that allows people to quickly queue, say there name, get the prescription and leave would take only a quarter of the staff working and leave the others ready to process and dispense acute prescriptions and those being brought in by hand. It has taken me 15 minutes to write this on my phone E and I still havent moved at all. The customer service here is disgusting. If you took any longer Id wager some of the people in the queue would die of their conditions so wouldnt need to collect anything.
Sep 24th, 2022