Rhoose Pharmacy

Rude staff particularly the tall mature woman. Whatever happened to decent customer service. Will NEVER use this pharmacy again. She needs a crash course in treating customers with respect !
Apr 12th, 2023

Some staff are nasty
Mar 25th, 2023

Brilliant and so helpful.
Mar 7th, 2023

' Very helpful staff that sorted out my prescription query. Thank you for the excellent service.'
Feb 5th, 2023

Disgusting and very rude service from a mature woman who thinks she has power to speak to others like they are below her. Today, I stopped for Nurofen plus for a painful abscess on my gums. She asked if Id used them before. I answered yes however, it would be 3 or 4 months ago because I live in Kingston Upon Thames. For some unknown reason she removed ALL the Nurofen off the shelf behind her - why? Your guess is as good as mine ! Instead of completing the transaction with me she proceeded to check with another person had they a problem with their repeat. Upon entering the pharmacy, the woman asked if she could help me, I immediately inquired whether those standing to the side of me were waiting and that I wasnt jumping the queue - I was assured I was next. Once she passed me the Nurofen, I was then left standing waiting to pay by card however, she rudely proceeded to greet everyone who opened the main door and leave me wondering if Id insulted her or offended her. By this point I felt intimidated as people had started to look as to why I was not paying and leaving. This extremely tall, rude assistant seems to let power get the better of her. I work for the NHS and find it odd she wears a set of scrubs??? I will be taking this further. I am a 62 year old professional person whom she treated like some drug addict. And, why remove all the Nurofen plus from the shelf. A terrible upsetting experience I really will not put myself through that again. How can she justify behaviour like that towards customers. Without any customers there would be no job for her. Customer service training most definitely required on this tall, woman in her late 60s. Imagine if I treated patients in such a rude wayI would be dismissed. Extremely disrespectful and rude, I will NEVER use Rhoose Pharmacy again and advice my colleagues! Definitely Boots from today !
Jan 16th, 2023