MJS Energy Ltd

Positive: Professionalism, Punctuality
Mar 17th, 2023

Mar 1st, 2023

Nov 5th, 2022

Jun 24th, 2022

Had MJS do plumbing work at our property as part of a renovation project as were recommended by another contractor. While new pipework etc was done and routed well they turned up each morning around 9 left for an hour "to get parts" then left each day before 4pm ( 30 mins for lunch) bills appeared to be from 9 -4 at least (and its not a cheap hourly rate). After install of new water pump from well they returned 3 times to identify a leak as warning light was on - each time it was "caused by other issues around our well and return valves etc" all of which was chargeable - for some months afterward we tried to get them back as light still came on hourly after resetting. Eventually almost 12 months later we had water coming up through a toilet floor they never responded so we contacted the building contractor who got them out they then went looking for the leak even though we told them where it was. 350 later they had ripped up floor and fixed the leaking joint which we suspect had been get worse since day one. We never have had any pressure from an upstairs tap in one room but they were just not interested. Lets not forget the hot water flushing a loo which had to be sorted - lucky could still access pipes after the tiling had been done. They also fitted a new air source heat pump cost of 15k when quoted we were told would get 8k back via grant over 7 years. After we had paid and put in for grant turned out to be under 6k. They never have returned emails or calls regarding solar options so going elsewhere and glad we are as the aftercare service was abysmal even took two months to arrange a service on the heat pump and then it was outsourced. It appears they only respond when a main contractor contacts them or until they have the money. Services: Ductless heating & A/C services, Heating system installation
Oct 19th, 2022