Pentyrch Pharmacy

Absolutely appalled. My house-bound mother joined this pharmacy purely for the delivery of her medication, a service they proudly advertise. They picked up her medication and held onto it for a week without informing her they had it or making any attempt to deliver it. When we called it to ask after the medication being delivered the man on the phone sighed loudly and asked "Why don't you just get someone to collect it? " I dont live locally so was unable to collect it for her hence why we wanted the service. When the medication was delivered the man was extremely rude. When my disabled mother asked him do deliver the medication to her door instead of leaving it outside, he was extremely rude and once she did answer the door to receive her medication said "what you can't even walk down the steps?! " and stormed off before she could reply she is DISABLED! Completely shocked at this service and the ignorance shown towards disability. My mother went a week without medication then was verbally abused when it was delivered.
Feb 12th, 2023

Lovely staff, very professional and they go the extra mile
Oct 24th, 2022

Superb Pharmacy.
Oct 21st, 2022

Great service very helpful and very polite
Sep 26th, 2021

Really helpful and welcoming team.
Dec 11th, 2020